Can I return sale items?
Yes! Sale items have the same return rights as full-price purchases.
What if I received the wrong item?
We’ll cover return shipping and send the correct item immediately.
Can I return a gift?
Yes – use the gift receipt or contact the purchaser for order details.
How long do refunds take?
3–5 business days after we receive your return + 3–10 days for bank processing.
Do I need original packaging?
Yes, except for damaged/faulty items where packaging is compromised.
Who pays for return shipping?
For change of mind returns, you pay return shipping. For faulty, damaged, or incorrect items, Coffeeangel pays return shipping.
How long do refunds take?
Refunds are processed within 14 days of receiving your return or proof of shipment.
For complaints, contact shop@coffeeangel.com or write to Coffeeangel, 3 Trinity Street, Dublin, D02 H684, Ireland. Irish law applies to all purchases.
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