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Shipping Rates & Delivery Information

Up-to-date guide to all shipping options, rates, delivery times, and restrictions for Ireland, the UK, EU, and international orders.

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Written by Support
Updated this week

Shipping Rates & Delivery Information

We’re committed to delivering your Coffeeangel order as quickly and reliably as possible, whether you’re in Dublin, elsewhere in Ireland, the UK, or further afield.


Delivery Options at a Glance

Destination

Courier

Delivery Time

Free Shipping Threshold

Standard Cost

Dublin City

Xpect Express

Same day (orders before 12pm)

€35

€8.50

Rest of Ireland

DPD

Next business day (orders before 10am)

€35

€8.50

United Kingdom

DPD

2–3 business days

N/A

€15.50

European Union

DPD / FedEx

4–8 business days

N/A

International

DPD / FedEx

Varies by destination

N/A


How much does shipping cost?

  • All Ireland: Free delivery on orders over €35. Orders €35 or less: €8.50.

  • Dublin City: Same-day delivery with Xpect Express (see above).

  • UK: €15.50 per package.

  • International: Calculated at checkout based on weight and destination.

Want to see all shipping rates by weight and destination?


Dublin City Deliveries (Xpect Express)

  • Same-day delivery on all orders placed before 12:00 PM, Monday to Friday (excluding bank and public holidays).

  • Orders placed after 12:00 PM will be delivered the next business day.

  • Our trusted partner, Xpect Express, will deliver your order right to your door.

  • Tracking: You’ll receive tracking details by email and SMS (if you provided a mobile number) as soon as your order is scanned onto the Xpect Express network. You can also track your order via the Xpect Express homepage.

  • Delivery charge: Free for orders over €35. For orders €35 or less, a delivery fee applies (see checkout for current rate).


All-Ireland Deliveries (Outside Dublin City)

  • Orders placed before 10:00 AM, Monday to Friday (excluding bank and public holidays), are dispatched the same day for next business day delivery with DPD.

  • Orders placed after 10:00 AM will be shipped the following business day.

  • Tracking: You’ll receive a DPD tracking number by email once your order is dispatched. Track your parcel via the DPD tracking page.

  • Delivery charge: Free for orders over €35. For orders €35 or less, a delivery fee applies (see checkout for current rate).


UK Deliveries

  • Orders to mainland UK placed before 10:00 AM (Monday–Friday) are dispatched the same day with DPD.

  • Delivery time: Typically 2 business days, but delivery times may vary due to local depot schedules and Brexit-related delays.

  • Tracking: You’ll receive a DPD tracking number by email to follow your order’s progress.

  • Delivery charge: €15.50 per order (includes DPD shipping rate, fuel surcharge, and €1.50 customs declaration fee.

  • -Note: Coffee is zero-rated for both VAT and duty, so you won’t be charged these fees on coffee orders.


International Deliveries

  • We ship worldwide using DPD International or FedEx International Economy.

  • Orders received before 10:00 AM GMT are packed and processed the same business day. Courier collection may take up to 24 hours (Monday–Friday).

  • Delivery times and costs vary by destination and are calculated at checkout.

  • Tracking: You’ll receive a tracking number by email once your order enters the courier’s network.

  • For specific rates and estimated delivery times, please refer to the shipping calculator at checkout or contact our team.


Customs Duties and Import Taxes

For international orders outside Ireland, please be aware that customs duties, import taxes, and any related fees are determined by your country’s customs authority. These charges are the responsibility of the recipient and are not included in your Coffeeangel order total.

We recommend checking with your local customs office before ordering to understand any potential charges.

If customs fees are unpaid and your parcel is returned to us, we will refund your order amount minus shipping and any applicable return fees.


Prohibited and Restricted Items

Due to courier and customs regulations, we cannot ship the following items:

  • Perishable foods (other than our coffee products)

  • Hazardous or flammable goods

  • Cash or valuables such as jewellery

  • Glass or fragile items not properly packaged

If you have questions about specific products or special shipping requests, please contact us before placing your order.


How to Track Your Order

  • Check your email: We’ll send you a tracking number as soon as your order is picked up by the courier.

  • Click the tracking link in your email or copy your tracking number.

  • - Visit the courier’s tracking page: Enter your tracking number for real-time updates.

If you have any trouble tracking your order, just reach out to us.


Shipment Notifications

Once your order has been dispatched, you will receive an email with tracking details. If you provide a mobile number, you may also receive SMS updates from the courier with real-time delivery status.

You can track your parcel at any time using the links provided in your dispatch email.


Frequently Asked Questions

Does free delivery on orders over €35 apply to international deliveries?

No, our free delivery offer applies only to all-Ireland addresses. International shipping costs are calculated at checkout.

What happens if I’m not home when my delivery arrives?

Our couriers will usually leave your package in a safe place or with a neighbour. If this isn’t possible, they’ll leave a card with instructions for rescheduling or collection.

How are perishable items like coffee beans handled?

We take special care packaging your coffee to ensure it arrives in perfect condition. Please note that perishable food items (like coffee) are non-refundable.


Need Help?

We’re here to help! Contact our team at hello@coffeeangel.com or via live chat and we’ll get back to you as soon as possible.

Thank you for choosing Coffeeangel. We appreciate your trust and look forward to delivering your next cup of joy!

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