Common Payment Problems
Card declined or not accepted
Payment not going through
Klarna or Apple/Google Pay not appearing as an option
Gift card or store credit code not working
Steps to Resolve
Check your card details: Make sure your card number, expiry date, and CVV are entered correctly.
Try another payment method: If one option isn’t working, try another (e.g., Apple Pay, card, Klarna).
Check your balance: Ensure your card or account has sufficient funds.
Gift card/store credit issues: Double-check your code for typos or expired/used balances.
Browser issues: Refresh the page, clear your browser cache, or try a different browser/device.
Klarna issues: Ensure you meet Klarna’s eligibility requirements and that your billing address matches your Klarna account.
Still Need Help?
If your payment still won’t go through, please contact us at shop@coffeeangel.com or via live chat. Include any error messages or screenshots to help us resolve your issue quickly.