Skip to main content

Gift Card & Store Credit FAQ

Support avatar
Written by Support
Updated this week

🔴 Important: Online eGift Cards, In-Store Gift Cards, and Coffee Card Gift Bundles are not interchangeable.


Are online and in-store gift cards interchangeable?

No. Online eGift Cards can only be used at coffeeangel.com. In-Store Gift Cards and Coffee Card Gift Bundles can only be used in Coffeeangel shops.

Can I transfer my balance between card types?

No, balances cannot be transferred between online and in-store cards.

Can I reload my gift card?

  • In-store gift cards: Yes, at any Coffeeangel shop.

  • Online eGift Cards and Coffee Card Gift Bundles: No.

Do gift cards or bundles expire?

No, none of our gift cards or bundles have an expiry date.

What if I lose my card?

  • Physical cards: Lost cards cannot be replaced.

  • Digital cards: Contact us and we’ll do our best to help.

Can I use a gift card to buy another gift card?

No, gift cards cannot be used to purchase additional gift cards.

Who do I contact for help?

Email shop@coffeeangel.com or use live chat.


Still have questions? Please contact us.

Did this answer your question?