We continue to ship directly to the the UK from Dublin, Monday to Friday, using DPD's 2-day service.
But please note that your shopping experience with us might change as a result of the UK's exit from the EU. There may be delays which are beyond our control. And you may also be charged additional duties and / or VAT for some products upon arrival.
DUTIES AND TAXES
Any additional duties / taxes applied by UK Revenue will depend on the value of the shipment and the products in the shipment. Note that both VAT and duty on coffee is zero-rated. This means that these fees will not be charged when you order coffee from us (excluding shipping fees).
We have also updated our web shop to ensure that any applicable Irish VAT is removed from products when viewed from ISP's outside of Ireland. Product prices presented will therefore exclude Irish VAT thereby ensuring that you will not be charged VAT both in Ireland and again in the UK.
General thresholds for goods from the EU:
for orders up to 135 GBP, the standard UK VAT rate of 20% will apply (except on coffee).
for orders over 135 GBP additional duties / taxes may be applied. Please note that Coffeeangel does not have any control over these fees and cannot advise as to what the costs will be.
TRANSIT TIMES
Also note that due to additional customs processes, you may experience a slight delay in the delivery of your order. Please liaise with DPD initially - using the tracking code provided - for updates.
RETURNS
Please note that customers are responsible for any costs in returning items to us. Again, please be aware that transit delays may occur. Any refunds due will be processed upon the safe return of the items to us in Dublin.
Please note that perishable food items (coffee) are non-refundable.